Frequently Asked Questions


Any Martinelli’s products that are unopened and stored in a cool, dry place should retain their quality for 3 years (in glass) and 2 years (in plastic) from the date of production. Any products that are opened must be refrigerated and are good for 5–10 days. In 2004, we began printing a “Best by” date on all products.

Martinelli’s apple juice and cider are the same; the only difference is the label. Both are 100% pure juice from U.S. grown fresh apples. We continue to offer the cider label since some consumers simply prefer the traditional name for apple juice.

None of our plastic bottles contain bisphenol-A (BPA) or phthalate plasticizers. Some of our metal caps, which are not in constant contact with our juice, do have an epoxy coating that contains trace amounts of BPA. All Martinelli packages are in compliance with US food Packaging Regulations. We expect to complete our transition from packaging which use coatings that may contain BPA by mid-2017.

The new amendment to California’s Proposition 65 regarding BPA only applies to products sold for consumption in California. This regulation does not affect products sold in other parts of the USA or internationally.
For more information on California’s Proposition 65 please visit:
http://oehha.ca.gov/prop65/CRNR_notices/list_changes/index.html

The Grocery Manufacturing Association has developed a list of products which have BPA in the packaging. The impacted Martinelli products are included on this list and it can be viewed by visiting:
https://app.smartsheet.com/b/publish?EQBCT=1be43e9272b94c4a9f6ba422413fe526

Yes! The Martinelli’s Company Store is located at 345 Harvest Dr. Watsonville, CA 95076. The store offers complimentary tastings of your favorite Martinelli’s products and opportunities to discover and purchase your new favorites! At the store, find Martinelli’s merchandise, apparel, souvenirs, and Martinelli’s products, including limited releases, by the case. Visitors are welcome to view the collection of archival machinery and photographs from Martinelli’s history. Store hours: Monday through Friday, 9am – 5pm and Saturdays 10am – 2pm. Phone: 831.768.3938. Connect with the store’s official Facebook page to keep up-to-date on the latest events and tastings!

S. Martinelli & Company is committed to providing our consumer with quality products to ensure they are 100% satisfied with their purchase. We are sorry if you have received a product that does not meet your complete satisfaction. Please contact us at 1-800-662-1868 or email us at customer_service@martinellis.com

In order to obtain a refund for any purchase over $25.00, please follow the policy below:

  1. Submit an itemized receipt with the store name, address, total quantity purchased and price per unit.
  2. Submit to the S. Martinelli & Company the manufacturer code from the bottle in question.
  3. Refund checks must be cashed within 60-day of issuance.

The following applies to orders placed on Martinelli’s Online Shopping Page.

Orders will be filled and mailed within 24-hours of order placement. Order cancellations will only be accepted within that 24-hour period.

Shipping charges are subject to the Continental US only. For shipping charges to Alaska or Hawaii, please contact us at 800-347-6994.

Since our products are considered a food item, unfortunately we cannot accept returns of our juices through our web store.

At S. Martinelli & Company, we will do our best to accommodate requests for juice donations to non-profit agencies benefiting children in the Monterey Bay Area. Please submit requests at least three weeks prior to the event. Approved donations will need to be picked up at the Martinelli’s Company Store in Watsonville, CA.

Submit donation requests to:

By mail to:
Donation Coordinator
S. Martinelli & Co.
345 Harvest Drive
Watsonville, CA 95076

Or by email to:
donations@martinellis.com

Please include the following information in your request:

  1. Organization name and Tax ID#
  2. Contact Information
  3. Event Details
  4. Product requested